The e-invoice system gives an option to the taxpayer to freeze the sub-user, i.e. Disable the sub-user from using facilities on the e-invoice system.                              

Step 1. Click ‘Freeze Sub-user’ under the option ‘User Management’ on the left-hand side of the dashboard.                  Step 2. Select the sub-user you want to Freeze; the below screen opens up. Now click on the ‘Freeze’ button appearing at the bottom of the screen. On clicking the ‘Freeze’ button, the sub-user will no longer access any facilities on the e-invoice system.